Updated: February 24, 2025

QAREB TRADING ESTABLISHMENT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information.

This Privacy Policy applies to our website, [website address], and its associated subdomains (collectively, our "Service") alongside our application, QAREB TRADING ESTABLISHMENT. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you (such as your language preference or login information), and for other purposes described in this policy.

Company: QAREB TRADING ESTABLISHMENT (Jeddah, Saudi Arabia), which is responsible for your information under this Privacy Policy.

Country: Saudi Arabia, where QAREB TRADING ESTABLISHMENT is based.

Customer: The company, organization, or person that signs up to use the QAREB TRADING ESTABLISHMENT Service.

Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit QAREB TRADING ESTABLISHMENT and use the services.

IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel: Individuals employed by or under contract with QAREB TRADING ESTABLISHMENT.

Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: The service provided by QAREB TRADING ESTABLISHMENT as described in the relative terms (if available) and on this platform.

Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: QAREB TRADING ESTABLISHMENT's site, accessible via this URL: [website address]

You: A person or entity that is registered with QAREB TRADING ESTABLISHMENT to use the Services.

We collect information from you when you:

Visit our website/app

Register on our site

Place an order

Subscribe to our newsletter

Respond to a survey

Fill out a form

Personal Data:

Name / Username

Phone Numbers

Email Addresses

Mailing Addresses

Age

Information from Mobile Devices:

Location data (if you enable location services)

Device ID

Other information as described in this policy

Information We Collect Automatically:

IP address

Browser type and version

Operating system

Referring website

Pages visited on our website

Date and time of your visit

We use the information we collect for various purposes, including:

To personalize your experience: Your information helps us to better respond to your individual needs.

To improve our website/app: We continually strive to improve our website/app offerings based on the information and feedback we receive from you.

To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions: We use your information to process your orders and payments.

To administer a contest, promotion, survey or other site feature: We may use your information to administer contests, promotions, surveys, or other features.

To send periodic emails: We may use your email address to send you order confirmations, shipping updates, newsletters, marketing communications, and other information.

To provide and improve our Service: We use your information to operate and improve our Service, including developing new features and functionalities.

To prevent fraud and abuse: We use your information to detect and prevent fraud and abuse of our Service.

To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

End User Information: We may collect End User Data necessary to provide the QAREB TRADING ESTABLISHMENT services to our Customers. End users may also voluntarily provide us with information they have made available on social media websites.

Customer Information: We may receive information from third parties when you contact us, such as when you submit your email address to express interest in becoming a QAREB TRADING ESTABLISHMENT customer. We may also collect publicly available information from social media websites.

QAREB TRADING ESTABLISHMENT retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are provided below:

Account information: Retained for as long as your account is active or as needed to provide you with services.

Order history: Retained for XYZ years for tax purposes.

Customer service records: Retained for [specify duration, e.g., 1 year] to track and respond to your inquiries.

Marketing data: Retained for2 years or until you unsubscribe from our marketing communications.

Website activity data (e.g., page views, session duration): Retained for 1 year for analytics purposes.

Expand on "Do We Share the Information We Collect with Third Parties?"

Categories of recipients: Be more specific about the types of third parties with whom you share data (e.g., payment processors, marketing automation platforms, cloud storage providers).

Purpose of sharing: Clearly state the purpose of sharing data with each category of recipient.

International transfers: If you share data with third parties outside Saudi Arabia, specify the countries and mention any safeguards in place (e.g., standard contractual clauses).

We may share your information with the following categories of third parties:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These include:

Payment processors: To process your payments securely (e.g., Tabby, Tamara, Visa, Mada, Mastercard, Noonpay).

Cloud storage providers: To store and manage our data securely.

Email marketing platforms: To send you marketing communications.

Customer support tools: To provide you with efficient customer support.

We may share information we collect, both personal and non-personal, with third parties, including:

Service Providers: We may share your information with trusted third-party service providers who perform functions and provide services to us, such as hosting and maintaining our servers and the website/app, database storage and management, email management, marketing, credit card processing, customer service, and fulfilling orders.

Business Partners: We may share your information with our current and future affiliated companies and business partners.

Analytics Partners: We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks.

Legal and Law Enforcement: We may disclose your information to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable laws and regulations.

Successors-in-Interest: If we are involved in a merger, asset sale, or other business reorganization, we may share or transfer your information to our successors-in-interest.

QAREB TRADING ESTABLISHMENT collects personal information that you submit to us. We may also receive personal information about you from third parties as described above.

By submitting your email address on this website/app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails.

Account information: Retained for as long as your account is active or as needed to provide you with services.

Order history: Retained for 7 years for tax purposes.

Customer service records: Retained for [specify duration] to track and respond to your inquiries.

Marketing data: Retained for [specify duration] or until you unsubscribe from our marketing communications.

When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

We implement a variety of security measures to protect your personal information, including:

Secure Servers: We use secure servers to store and process your information.

SSL Encryption: All sensitive information, such as credit card details, is transmitted via Secure Socket Layer (SSL) technology.

Access Controls: We restrict access to your information to authorized personnel only.

Physical Security: We maintain physical security measures to protect our servers and data centers.

Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

QAREB TRADING ESTABLISHMENT is incorporated in Saudi Arabia. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred to our offices or personnel, or to third parties, located throughout the world. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

We take precautions to protect the security of your information, including physical, electronic, and managerial procedures. However, neither people nor security systems are foolproof. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Yes, you can update or correct your information by contacting us. See the "Contact Us" section below for details.

If you are a QAREB TRADING ESTABLISHMENT worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes. You may contact us to update or correct your information, change your preferences with respect to communications, or receive a record of the information we have relating to you.

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of QAREB TRADING ESTABLISHMENT or any of its Corporate Affiliates, provided that the third party agrees to adhere to the terms of this Privacy Policy.

We may disclose information (including personal information) about you to our Corporate Affiliates. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

This Privacy Policy is governed by the laws of Saudi Arabia. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising under this Privacy Policy.

By using our website/app, registering an account, or making a purchase, you consent to our Privacy Policy and agree to its terms.

QAREB TRADING ESTABLISHMENT uses "Cookies" to enhance the performance and functionality of our website/app. A Cookie is a small piece of data stored on your computer or mobile device by your web browser.

Essential Cookies: These cookies are necessary for the website/app to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Analytical/Performance Cookies: These cookies collect information about how visitors use our website/app, such as which pages are visited most often and if they receive error messages.

Functionality Cookies: These cookies allow the website/app to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

Targeting/Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

You can block or disable cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you block or disable cookies, you may not be able to access all or parts of our website/app.

We use remarketing services to serve ads across the internet to people who have already visited our website.

We accept payments through Tabby, Tamara, Visa, Mada, Mastercard, Noonpay, and other secure payment gateways.

We do not store your payment information on our servers. All payment transactions are processed securely by our payment gateway providers, who are compliant with the Payment Card Industry Data Security Standard (PCI DSS).

By using any of these payment methods, you agree to the terms and conditions and privacy policies of the respective payment providers. You can find links to their privacy policies below:

Tabby: https://tabby.ai/en-AE/privacy-policy

Tamara: https://tamara.co/en-SA/privacy-policy

Visa: https://usa.visa.com/legal/global-privacy-notice.html

Mada: https://www.saib.com.sa/sites/default/files/mada_pay_toc_pp.pdf

Mastercard: https://www.mastercard.us/en-us/vision/corp-responsibility/commitment-to-privacy/privacy.html

Noonpay: https://www.noonpayments.com/uae-en/terms-and-conditions

We may change our Service and policies, and we may need to make changes to this Privacy Policy. Unless otherwise required by law, we will notify you before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect.

We may display, include, or make available third-party content (including data, information, applications, and other products and services) or provide links to third-party websites or services ("Third-Party Services"). You acknowledge and agree that QAREB TRADING ESTABLISHMENT shall not be responsible for any Third-Party Services.

Facebook pixel is an analytics tool that allows us to measure the effectiveness of our advertising. Facebook pixel may collect information from your device when you use the service.

Sessions: QAREB TRADING ESTABLISHMENT uses "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies.

GDPR adds new requirements regarding how companies should protect individuals' personal data. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach.

QAREB TRADING ESTABLISHMENT is committed to ensuring that individuals within the European Economic Area (EEA) can exercise their data protection rights under the General Data Protection Regulation (GDPR). These rights include:

Right of Access: You have the right to request access to the personal data we hold about you.

Right to Rectification: You have the right to have inaccurate or incomplete personal data corrected.

Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data.

Right to Restriction of Processing: You have the right to restrict the processing of your personal data.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object: You have the right to object to the processing of your personal data.

To exercise any of these rights, please contact us using the contact information provided below.

If you have any questions, please contact us:

Via Email: info@qareb.com

Via Phone Number: 00-966-12-2616900