Shipping Policy | Qareb QAREB: Best Prices for Fishing Equipment in KSA Online
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Shipping Policy
                                                                                   Shipping & Delivery Policy

Upon purchase, you will receive an email with all your order details and shipping updates.
We usually process and deliver orders Sunday through Thursday (excluding holidays).
Qareb has worked hard to ensure the delivery of its products through the following shipping companies:

Terms and Conditions for the Free Shipping Offer via SMSA


    1. Automatic Activation: The offer is activated automatically upon order completion. The shipping fee will be refunded to the customer’s account using the original payment method within 24 to 48 hours (excluding weekends and official public holidays).
    2. Customer Confirmation: It is recommended that customers contact the Customer Service Team via WhatsApp or email after placing the order to ensure immediate application of the offer.
    3. Exclusions – Installment or Financing Payments: The offer does not apply to purchases made through installment or financing services.
    4. Eligibility – Prepaid Orders: The offer applies to all prepaid orders made through any payment method, except installment plans.
    5. Applicable Shipping Company: This offer is valid exclusively for shipments handled by the local shipping company SMSA.
    6. Minimum Order Value: The offer automatically applies to all domestic shipments exceeding SAR 300, provided SMSA is selected as the shipping method at checkout.
    7. Change of Shipping Provider: If the customer changes the shipping company due to SMSA’s inability to cover the delivery area, the customer will bear any additional fees incurred—except in cases where the shipment is transferred to DHL.
    8. Cash-on-Delivery Service Fee: The offer does not cover the cash-on-delivery service fee charged by the shipping company, which ranges from SAR 11 to SAR 20 depending on the order value.
    9. Exchange for Additional Items: Customers may request to add extra items to their order equal in value to the free shipping discount received, up to SAR 30.
    10. Non-Transferability: The offer is non-transferable and cannot be exchanged for cash.
    11. Returns and Cancellations: If the customer returns or cancels the order, the free shipping value will be deducted from the refund amount—unless the return is due to a store error.
    12. Special Shipping Requirements: The offer does not apply to products requiring special shipping or additional handling (such as oversized or heavy-weight items), unless explicitly stated on the product page.
    13. Right to Amend or Terminate: The store reserves the right to amend or discontinue the offer at any time without prior notice, while ensuring that confirmed orders placed before such changes remain subject to the original terms.
    14. Technical Issues: In the event of any technical errors during payment or shipping cost calculation, the store reserves the right to review and correct the order before processing the refund.
    15. Geographic Scope: The offer is valid only within the Kingdom of Saudi Arabia and does not apply to international shipping.
    16. Non-Combination with Other Offers: This offer cannot be combined with any other offer or discount coupon that includes shipping benefits.

    A. Domestic Shipping inside Jeddah:


                1. Qareb Personal Delivering Teams:
                       > Are responsible for delivering heavy equipment (fishing tools, etc….)
                       > The team will contact you to schedule the delivery time.
                       > Same day delivery.
    1.> All shipments within Jeddah valued at less than SAR 150 are subject to an additional shipping fee of 20 SAR.
  1. >Shipments valued at 150 SAR or more are exempt from shipping fees (free shipping).

  A.1 Domestic shipping outside Jeddah:

            1.1. SMSA:
                   > Delivery takes approximately 2-3 working days after receiving the payment, provided the address is fully completed.
            1.2. Aramex:
                   > Delivery takes approximately 2-3 working days after receiving the payment, provided the address is fully completed.

    B. International Shipping:

            1. Aramex:
                   > Delivery takes approximately one week to one month after receiving the payment, provided the address is fully completed.
            2. FEDEX:
                   > It takes approximately one week to one month after receiving the payment, provided the is fully completed.
            3 TNT:
                   > Delivery takes approximately one week to approximately 1 month after receiving the payment, provided the address if fully completed
                   > Customers may send us an email at info@Qareb.com if they would like us to send their products.
          ~> N.B:
                   > Shipping fees exclude any customs and clearance fees at the point of destination.